Refund policy
↩️ Return & Refund Policy
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Eligibility for Returns
We accept returns for eligible products within 7 days of delivery.
To qualify for a return:
- The item must be unused, unworn, and in its original condition.
- The item must include all original packaging, accessories, and tags.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Personal care products
- Customized or personalized products
- Clearance or final sale items
- Gift cards
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect:
- Contact us within 48 hours of receiving your order.
- Include your order number and clear photos of the product.
- We will review your request and provide an appropriate solution.
Refunds
After your returned item has been inspected:
- Approved refunds will be processed using the original payment method.
- Refund processing times may vary depending on your payment provider.
- Original shipping charges are generally non-refundable unless the error was ours.
Exchanges
We replace items only if they are defective, damaged, or incorrect.