Refund policy

↩️ Return & Refund Policy

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Eligibility for Returns

We accept returns for eligible products within 7 days of delivery.

To qualify for a return:

  • The item must be unused, unworn, and in its original condition.
  • The item must include all original packaging, accessories, and tags.
  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Personal care products
  • Customized or personalized products
  • Clearance or final sale items
  • Gift cards

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

  • Contact us within 48 hours of receiving your order.
  • Include your order number and clear photos of the product.
  • We will review your request and provide an appropriate solution.

Refunds

After your returned item has been inspected:

  • Approved refunds will be processed using the original payment method.
  • Refund processing times may vary depending on your payment provider.
  • Original shipping charges are generally non-refundable unless the error was ours.

Exchanges

We replace items only if they are defective, damaged, or incorrect.